Effective Date: October 16, 2025

Friendly Cleaning Service PA (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what rights you have.

1. Information We Collect

a) Personal Information You Provide

Name

Email address

Phone number

Address (for service location)

Cleaning preferences or property details

Payment or billing information (if applicable)

Messages or notes included in forms or communications

b) Automatically Collected Information

IP address and browser details

Device type, operating system, referral pages

Pages visited and interaction history

Cookies and tracking technologies

c) Information from Third Parties

We may receive limited information from social media integrations, advertising partners, or analytics tools (such as Google Analytics).

2. How We Use Your Information

We use your information to:

Provide cleaning services and generate accurate estimates

Schedule appointments and send confirmations

Communicate updates, offers, or reminders

Improve our website and service quality

Process payments and manage billing

Comply with legal requirements

3. Marketing, Text Messages & Emails

With your consent, we may send promotional offers, updates, or service reminders via email or text message.
You can unsubscribe or opt out anytime by:

Replying “STOP” to any text message, or

Clicking the “Unsubscribe” button at the bottom of our marketing emails.

Once you do, we will remove you from that communication list within a reasonable time. Transactional messages (e.g., appointment reminders or service confirmations) may still be sent as needed.

4. Disclosure & Sharing

We only share your personal information when necessary to:

Fulfill a service or process a payment

Work with trusted service providers (e.g., CRM, scheduling, analytics)

Comply with legal obligations or protect against fraud

Complete a business transfer (e.g., sale or merger)

We never sell your personal information to third parties.

5. Cookies & Tracking

We use cookies and analytics tools to enhance user experience and measure site performance. You may disable cookies in your browser, but this could affect some features of our site.

6. Data Security

We apply industry-standard security measures to protect your data from unauthorized access, alteration, or misuse. However, no system is completely secure.

7. Data Retention

We retain information only as long as necessary for legitimate business purposes or legal compliance. Afterward, it’s securely deleted or anonymized.

8. Your Rights

You may:

Access or correct your personal data

Request deletion (“right to be forgotten”)

Opt out of marketing communications at any time

Withdraw consent to processing (where applicable)

To make a request, contact us at the email below.

9. Children’s Privacy

We do not knowingly collect information from children under 13 years of age. If we become aware of such data, it will be deleted immediately.

10. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will include a new “Effective Date” at the top.

11. Contact Us

If you have any questions or privacy concerns, contact us at:

Friendly Cleaning Service PA
📍 1111 Easton Rd, Warrington, PA
📞 (267) 640-3925 or 267-377-4202
📧 [email protected]